1) Is the water softener plugged in? If it clogs and stops working, no brine solution will get pulled through it. Water Softener Is Not using Salt. All softeners can use Potassium Chloride in place of salt. Limescale has also starting to appear around the taps and sink so it looks like it's stopped working. Your system will only use this line as an overflow drain. 2 ) Salt may be Bridged ( become solid ) above water that is at the bottom of the salt tank. How to Troubleshoot Your Water Softener that Does Not Use Salt in 5 Easy Steps. It's more likely that the salt is going down unevenly from block to block - one is sometimes faster than another. Hard water coming out of your faucet is usually the first sign of a salt bridge problem. . INSTALLATION & START-UP - Quality Water Treatment softener tank. A Hague Watermax/Waterboss water softener can provide you with softened water for many years with minimal maintenance. Fortunately, there are a few things that you can do to help prevent a salt bridge from forming. Do. Let us see if your safety float controls your water level in your brine tank. If your water softener is operating but not softening your water, you most likely have one of the following issues: Water softener settings are off Salt bridges or salt mushing Too much water in the brine tank Dirty resin bed Water softener is old and needs to be replaced If you do think they might have stuck or crystallised, either push down or remove the block. Push the softener valve screw down firmly using a Phillips screwdriver. 2 ) Salt may be Bridged ( become solid ) above water that is at the bottom of the salt tank. If it is not the first time the salt bridge build in the brine tank, maybe you are . Slowly turn the valve clockwise until the actuator's indicator reaches the "BRINE" position. Follow the instructions in your water softener instruction manual for regenerating your softener. From the front of the softener, the hard water comes into the unit on the right side and the soft water out on the left. 2. But just like any mechanical device, it may not work properly forever. Install the second drain line to the brine tank, and lead this to the same drain that you're using for the water softener. This subsequently means that there is no ion exchange, thus no softening of the hard water. That means, your water softener is not using salt, in other words, you are not getting filtered water. I have a parts breakdown of the 3000 model if needed. Notably, there are different types and styles of nozzle venturi, and you need to know yours. Which model do you have? Tips for prevention of salt bridge. London. I have a bypass valve to use when watering the garden . I didn't fill it to the brim only about half way. The problem is with the salt bridge. Ease of use Long-lasting, reliable performance Maximum energy efficiency. Water Softener Is Not Using Salt. .more 885. Some might go with the idea of using table salt if you don't have water softener salt, but experts recommend otherwise. The most common failures occur in the control valve, but when they do, low salt use is rarely the only problem you'll detect. Put down 5 bags of paver base, with more of it being on the right side to account for slope. If your Hague Watermax/Waterboss is not using salt, it will not be able to regenerate its water softener resin which means you will end up with hard water. Open the soft water faucet to remove water pressure. Basingstoke Softeners have over thirty years . Once the salt is below the water level, you can stop adding water. Turn off all the water in your home (faucets, sprinklers, laundry, dishwasher). Also, occasionally the water will be yellow for a bit or the toilet will sound more aggressive after a flush. Lift off the top of the WaterBoss 900 unit to expose the controller pad and check the softener salt level in the tank. . Let it sit for about 4 hours. All CalSoft Water Softeners are built and wet-tested to exacting design standards and our advanced water softening system reduces the amount of salt and water used during each regeneration cycle. The Unit Is Plumbed Incorrectly. Your Plumbing System May Fail Together with Your Water Fixtures and Appliances in No Time 5 Alarming Signs that Water Softener's Salt Run Low If your system came with gravel, add the gravel first, then the resin. Call us now on: 01256 703 346. Turn off the by-pass lever on the water softener. The reason for this is salt bridging. Remove the top of the brine well and fill it again with hot water. Most likely this is caused by a hard salt crust, also called "salt bridge", that has formed in the bottom of the tank. If water is visible above the softener salt in the tank, or if there is not any salt in the tank, add enough softener salt until it is above the level of water. It could also be caused by excessively filling the tank with salt. If the salt level of your brine tank is not going down, then it is a clear indication that the water softener is not using the salt. Hold Program/Select until '000' appears on the screen, then let go. Salt not going down in a water softener is often due to a salt bridge, the water softener is bypassed, a clogged brine injector, a blocked drain line, the system is not metering your water, or the water softener not regenerating due to a broken part inside of the valve. Symptoms such as Signs of hard water Brown water Frequent regeneration cycles Contractor's Assistant: How long has this been going on? You will also be hearing about five clicks as you turn the valve screw. Remove all of the loose salt from the top of the pile and place it in a large bucket. This is perfectly normal and doesn't reduce the effectiveness of your water softener. Consequently, the water softener will not use the salt. Hi. Iron In Water and Control Valve 2. The water softener won't use salt if the valve motor won't move to supply water to the salt tank to make brine. Common Reasons For Water Softener Salt Not Going Down Salt Bridge or Buildup A salt bridge is a clump of undissolved salt that collects above the surface of the water in the brine tank. Had a water softener installed about two months ago and it doesn't appear as if the salt has gone down at all. The Softening Resin Will Be Saturated and Exhaust Shortly 3. The salt not going down could be due to many different reasons. Water softener is on but salt level not going down. Consequences of Using a Water Softener Without Salt 1. When the salt bridges, an empty space forms between the water and the salt. Return the bypass to the working position and manually adjust the water softener to regenerate when the salt has had time to absorb the salt. It does not go down, and you wonder what is happening. If the salt bridge is difficult to break up, pour 1 gallon of warm (not hot) water into the tank to help dissolve the bridge. and salt tank AKA Brine Tank (this is to keep the resin from going down the tube.) Diamond Crystal Bright & Soft. The safety float does not dictate the water level in your brine tank. One month and seems water doesn't feel like it did. Potassium Chloride tends to melt when it gets wet, sometimes forming a "bridge" inside the salt tank. I quickly realized they were all hardened together. Fetch Content The pipe on the left should go to the hot water heater. Allow four to six hours for the hot water to absorb the salt. Then salt will not dissolve in the water to make brine. Started first row, making sure the blocks were level left-to-right and front-to-back and also checked level every couple blocks total. The water may fill too high if the assembly is broken or damaged. Just like its Morton competitor, this Diamond Crystal salt product contains 99.8% pure salt and costs about $6.20 for a 40-pound bag. Well, it might look the same, both are salt, both got the same chemical formula but it is the size that matters the most here.The table salt is made with much smaller crystals to easily get mixed in the food. This means that a standard-sized 40-pound bag of water softening salt should be enough for 5 to 6 regenerations. Once you've hit the top of the salt bridge, take a rubber hammer or the end of a wooden broom handle and carefully break away more of the salt. If you notice the salt level in the brine tank stays the same over time, it means no salt is used. There is a great way you can check for a salt bridge to be sure: Take a long wooden stick . The reason for this is because the salt bridge will prevent the new salt from falling to the bottom, so the water will not get softened before coming out of the tap. The average amount that a water softener will use is between 20 and 80 pounds of salt every month. This means that if you fill the brine tank with salt, you will not be able to see how high the water level is because the water level is beneath the salt level. Used chisel and hammer to cut last block to size. If the numbers are counting, water is flowing somewhere in your home. Becoming concerned, I began the process of scooping out all the pellets. I checked the - Answered by a verified Plumber. Each day will need approximately 5 ounces. So I used a crowbar to break them up a bit and continued removing the salt pellets/chunks. 1 ) Valve is not regenerating due to a problem with Timer Motor or a bad gear in the timer assembly ( common in Autotrol Timer Assemblies ). If the valve motor runs but the rotor valve doesn't move, then a damaged rotor valve can prevent water from flowing into the salt tank to make brine and use salt. Water Softener Salt not going down. Country. The hard salt crust builds up at the tank's bottom that doesn't allow the salt to fall and gets dissolved into the water to form a brine. One possibility is that the salt setting on your low water pressure isn't high enough. Bridging usually results from humidity in the tank. The salt not going down could be due to many different reasons. Water softener salt not going down Sometimes you notice that the level of the water softener is stagnant. 4. #1. Turn the water to your softener back on. The next day after. 1 ) Valve is not regenerating due to a problem with Timer Motor or a bad gear in the timer assembly ( common in Autotrol Timer Assemblies ). 9 Jun 2022. So for a few months I noticed the salt level in my water softener was not going down. The Brine Tank Could Overflow 4. 151,322 views Feb 23, 2019 Check the most obvious first! Without brine, the resin bed is not recharged and hard water will result. 3. Set the water softener in the bypass position. When your water softening system develops a problem, you need to rely on a company that can respond quickly and has the necessary skills and experience to identify the issue and ensure that your water softener is repaired and back to operating at peak efficiency. If your water softener isn't using salt, and there's no salt bridge, mushing, or other run-of-the-mill problem, a component may have failed. What if there is no salt bridge, and still the salt is not being used by the softener, or the level is not going down. Here are a few reasons your salt-free water softener salt might not be going down, even though you're using it regularly. This is located under the gray dome on the right side of the valve. Don't overfill your salt tank: I have a Harvey Arc water softener which takes blocks of salt and I have noticed over the past week that salt has remained the same and not gone down. A properly sized water softener should only need the water level in its brine tank to be about to of the way up the brine tank. To efficiently regenerate 1 cubic foot of resin, a properly working water softener needs to use 6 to 8 pounds of salt. This is the water flow screen. The most likely cause of not drawing brine is the venturi. Water softener is on but salt level not going down. Tamped it. After that, wait 24 hours and browse with a brine handle to see if there . A water softener from the CalSoft range guarantees:-. The bridge prevents salt from falling down and dissolving in the water to form brine. Replace the rotor valve if it's damaged. Scoop out the loose salt pellets from the top of the tank using a plastic container. The nozzle venturi is a component in the water softener that pulls brine solution from the brine tank. And how severe is the problem? If the location is too quiet, the standard water softener won't use as much salt (sodium chloride), and it will take longer for the . This makes for a useless system unless you identify and fix the problem. This is usually caused by high humidity, temperature changes in the area of the water softener, or the wrong kind of salt. To scope it, you can use a plastic cup, small bowl, or garden shovel. Water Softener clogged with salt. That solution is equal to adding water until the salt is not excessive, and hoping the unit does not overflow. Turn off the water to the water softener, either at the incoming faucet or by using the bypass valve. Install the first drain line at the system's control valve, allowing backwash water to be drained out when the water softener regenerates. Using a long-handled tool, such as a broom or mop, tap the salt bridge with the handle until you break the crust. Upvote The softener has to draw brine (salt water) in order to provide soft water. 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