- - On Run, type services.msc - - Locate the Remote procedure Call service. SSO does not work and users are getting prompted for credentials. In the top right, click the icon and select Settings > General. Tap Apps & Notifications then click View all apps . Under Portals, click vpn-connect.northwestern.edu to select it, then click Delete. Launch the GlobalProtect app by clicking the system tray icon. The GP client will automatically connect to this portal, as soon as it has been installed. - Try reinstalling the GlobalProtect client after removing all the components - Try stopping and starting the RPC Services: - - Click on start and go to Run window. If you have setup the SSO correctly, you should not be having multiple MFA prompts, https://docs.microsoft.com/en-us/azure/active-directory/saas-apps/palo-alto-networks-globalprotect-tutorial#configure-azure-ad-sso You can share us a user information through which We can try to identify and understand why the multiple prompts. If they cancel the GP login prompt, it works fine. Open the Gateway you created in step 6. AD FS Help Troubleshooting SSO does not work and users are getting prompted for credentials. Open the Palo Alto Networks - GlobalProtect as an administrator in another browser window. From the system tray, click GlobalProtect to open it. Log on to the Duo Admin Panel and navigate to Applications. Click Protect an Application and locate the entry for Palo Alto GlobalProtect with a protection type of "2FA with SSO hosted by Duo (Single Sign-On)" in the applications list. For GlobalProtect SSO to work as expected, only the following two credential provider filters must be present: Palo Alto Networks credential provider filter. All computers are configured for GP as the credential provider on login, and this works great starting with the second consecutive login. "For Windows 8 and Windows 10 Because changes Microsoft had made to Windows login and the credential provider framework, users have to set GlobalProtect as the default sing-in option to ensure GlobalProtect SSO works as expected. Users don't have to set this option each time they log in. "Prelogon" with the value of "1". The status panel opens. Scroll down and tap Google Play Store. Perform following actions on the Import window a. To fix this issue, you'll need to delete and re-add the portal info. Select SAML Identity Provider from the left navigation bar and click "Import" to import the metadata file. What does this guide do? Select the Authentication Profile you configured in step 5. Open the " Settings " app on the device. If they reboot and log in again, everything works; They're not prompted for any credentials and the client shows they are connected to the portal as themselves. I don't user kerberos authentication nor client certificates. This allows users to work safely and effectively at locations outside of the traditional office. - - Start Remote procedure Call service, by right clicking the service. On the Settings panel, Sign Out to clear your saved user credentials from the GlobalProtect app. Also few important things to consider. b. For Android: Empty the cache and delete the data in the Play Store. Resolution This will restart the app completely and problems may be resolved. When GlobalProtect is being installed, it is made to be a default tile (login prompt for user) but upon restart Windows will remember the last tile user selected and will overwrite it. Connect Status: Not Connected W arnings/Err ors Enter bgin credentials Portal: Enter bgin credentials vpnsec.utap.edu Password: Connect GlobalProtect Home I Details Host State Troubleshooting username Portal Remove User Credential vpnsec. Go to Network > GlobalProtect > Gateways. Native Microsoft credential provider filter. Deploy the GlobalProtect App to End Users Download the GlobalProtect App Software Package for Hosting on the Portal Host App Updates on the Portal Host App Updates on a Web Server Test the App Installation Download and Install the GlobalProtect Mobile App Deploy App Settings Transparently Customizable App Settings App Display Options This workflow resolves Integrated Windows Authentication SSO issues. In the upper right, click the X to close the window. Windows or the user cannot be forced to use Palo Alto Network's GlobalProtect method by default, and the choice is entirely on the user. In the top right, click the icon and select Settings > Troubleshooting. Click on Device. Define an authentication message. So, I want globalprotect to connect to the portal without asking credentials immediately after installation. check Apple server status. Collect the GlobalProtect file From the system tray, click GlobalProtect to open it. The idea is to force clients to use globalprotect. Use ctrl-F to find 10022 . u tap. Once set, Windows stores the sign-in option. Select the OS. u Conn Reconnect to GlobalProtect with the same smart card PIN. GlobalProtect Home I Details Host State Troubleshooting GlobalProtect Login Portal vpnsec. In the Profile Name textbox, provide a name e.g Azure AD GlobalProtect. If users are seeing unexpected NTLM or forms based authentication prompts, use this workflow . This sets pre-logon active. Before installing this app, please check with your IT department to ensure that your organization has enabled a GlobalProtect gateway subscription on the firewall. Click Collect Logs. Enter the following: Provide a Name. Create the Palo Alto GlobalProtect Application in Duo. Go to Authentication, then click Add. Follow the steps below to view them: Open regedit.exe. Click Protect to the far-right to start configuring . Once it's done saving the file, click Open Folder In the log folder, open the PanGPA logs in a text editor. 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